SAP Lead Product Manager Customer Self-Service 

United Kingdom, England, London 

392583528

What you`ll do:

• the creation of requirements for the development of ATLAS Customer Self-Service and collaborate closely with the development team to ensure product success.
• Strategizeand prioritize features and functionalities within the work stream based on overarching business objectives, customer needs, and strategic goals.
• Establish and communicatea clear vision for Customer Self-Service for B2B within the program development lifecycle.
• Deliver and approveuser stories and acceptance criteria for sprint planning and execution, ensuring alignment with product vision and business priorities.
• Manage and resolveinternal dependencies within the stream and provide updates on cross-stream dependencies to key stakeholders.
• Leadthe development process and oversee the delivery of value within the specific workstream area, ensuring adherence to timelines and quality standards.
• Partnerwith IT Product Management to create and finalize end-to-end requirements for the IT team, aligning with Product Owners on specific topics related to the Customer Self-Service for ATLAS.
• Make strategic decisionson features and functionality, including their prioritization, based on business value and technical viability.
• Ensurethat the product meets all business objectives, including initial deal, renewal, decommission, and change management.
• Facilitate effective communicationand alignment with various stakeholders, including vertical streams and IT, to achieve common goals and drive enterprise-wide success.

What you bring :

• Demonstrated experience in product development, enterprise architecture, and product/project management across various domains.
• Experience as a Product Owner, including UX research, discovery interviews, and positioning products for cloud transformation.
• Experience in SAP BTP
• Experience in leading workstreams and managing projects, including resource allocation and timeline management.
• Knowledge of enterprise architecture principles and experience in cloud transformation topics.
• Proven ability to make strategic decisions, especially in technical evaluations of cloud solutions and services.

• A strong understanding of software development and cloud technologies is a benefit.
• Strong stakeholder management skills, with the ability to build and maintain positive relationships at all levels and the ability to collaborate effectively with various teams, including developers, designers, and stakeholders.
• Experience with Agile practices and frameworks, such as Kanban and SAFe.
• Experience in gathering requirements from customers and partners, and providing demos and presentations.
• Proficiency in design thinking sessions and proposing innovative ideas.
• Strong analytical and problem-solving skills, with a track record of reducing technical debts and manual efforts.

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