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PayPal Sr Manager Employee Relations 
China, Shanghai 
391136353

17.07.2025

This job leads complex projects and resolves complex employee relations matters, utilizing their expertise to design programs that enhance manager effectiveness and engagement. They provide guidance on policies, analyze business trends, and implement initiatives for global process improvements, ensuring the function's effectiveness.

Essential Responsibilities:

  • Effectively investigate and resolve complex employee relations matters, utilizing sound judgment and decision making to achieve optimal outcomes.
  • Lead complex projects and problem resolution related to employee relations.
  • Design and administer programs that enhance manager effectiveness and employee engagement.
  • Provide guidance and training to managers and employees on employee relations policies.
  • Analyze current business trends to inform employee relations strategies.
  • Implement initiatives that result in global process improvements within the function.

Required Qualification:

  • Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

Essential Responsibilities:
You will lead policy development and process improvement projects, collaborating with stakeholders such as Legal and Payroll. Additionally, you will guide compliance and reporting efforts, support complex investigations, and advocate for employees navigating challenging circumstances. Provides guidance and advice to peers on complex matters, ensuring consistency across the region. Manage the end-to-end portfolio of regional employee policies, programs, and processes with nuanced jurisdictional requirements.

Role holder expected to
• operate with sufficient autonomy to work across sub-functions and ensure functional processes are continuously improved. You will develop strong business partnerships.
• collaborate cross-functionally and develop strategy for program execution.
• solve highly complex or novel problems. You will determine methods and techniques to obtain results.
• Partner with the Legal team in implementing actions arising from complex or sensitive investigations.
• Oversee the support and advocacy for employees navigating complex or challenging circumstances through the delivery of PayPal employee policies, programs, and other resources.
Role holders’ decisions will influence the direction and resources for operations and could impact overall organizational activities. Role holder will be able to handle decisions that come with notable risk and complexity.


Our Benefits:

Any general requests for consideration of your skills, please