GE HealthCare Training Operations Specialist 

Remote, Remote 

391046142

Job Description Summary

Roles and Responsibilities

• The Training Operations Specialist supplies critical support to the clinical applications organization (Imaging, PCS and Ultrasound) and the USCAN technical training organization with rigor related to standard process and tools.

• This individual is responsible for acting as a subject matter expert in their area(s) of ownership, enabling the training organizations to focus on the customers and team.

• As an integral member of the Training Operations team, this individual is expected to demonstrate safety-first mindset with attention to compliant execution, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures in addition to driving a culture of belonging, inclusiveness, and people development, directly and indirectly, throughout the clinical applications (Imaging, PCS and Ultrasound) and the USCAN technical training organizations.

Essential Responsibilities

• Daily execution of specialized expertise and depth of technical knowledge in operations.

• Applies general knowledge of business developed through education or experience.

• Interpretation of procedures to resolving problems, with mindfulness to how each step and team member contribute to the overall operational execution.

• Ability to independently solve problems with significant degree of complexity.

• Maintain and respond with urgency to all incoming requests of applications operations for field assistance including, but not limited to, application tool support, quoting, availability of training days, and relevant metrics and data.

• Drive improvements in customer experience through efficient and effective operations and customer communications processes.

• Support onboarding and offboarding of applications resources, including access and assets, and maintenance of overall clinical applications team reference.

• Enable daily operations of applications and technical training organizations, readily catching and owning tasks that prevent focus on the customer and clinical applications specialists, including scheduling of resources, extension of training expirations, cancellations, financial inquiries, and MCT (My Customer Training) guidance.

Required Qualifications

• High School Diploma, GED, or local equivalent with minimum 2 years of Operations/Customer Service experience.

• Strong, demonstrated knowledge of current computer/office communications technologies with expertise in PowerPoint, Word, Excel, and Outlook, Saleforce, OneNote.

• Demonstrated self-starter, self-directed, team-oriented individual who thrives in a fast paced, dynamic business environment with effective time management and organizational skills.

• Excellent interpersonal, verbal, and written communication skills.

• Ability to energize, develop, and build rapport. Act with optimism, humility, and hustle.

• Potential Overnight Travel up to four weeks a year.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Application Deadline: May 05, 2025