Netflix SRE Manager 

Poland, Masovian Voivodeship, Warsaw 

390350436

We seek a highly experienced and motivated SRE Manager to lead a team of 4 Site Reliability Engineers. You will play a crucial role in maintaining the reliability and efficiency of our services, ensuring that our workforce-enabling products and services are reliable while coordinating with cross-functional teams across various geographical regions. You will have a proven track record of leading top-performing teams in complex, fast-paced environments and will excel in organizing and motivating a team amidst rapid growth and change.

RESPONSIBILITIES

• You will lead, mentor, and develop a team of 4 SREs, fostering a culture of collaboration, innovation, and continuous improvement.

• You will communicate effectively with stakeholders at all levels, providing updates on team performance, project status, and incident resolutions.

• You will ensure an appropriate balance exists between incident management's reactive work and the proactive work of reducing future issues.

• You will develop and implement strategies to improve the reliability, performance, and scalability of the products and services supported by the SRE team.

• You will collaborate with cross-functional teams (engineering, product, and operations) to drive critical projects and initiatives.

• You will influence and improve our incident management lifecycle to identify, mitigate, and learn from reliability risks.

• You will oversee the design, implementation, and maintenance of monitoring, alerting, and incident response systems.

• You will ensure the team follows best practices in infrastructure as a code, continuous integration/deployment (CI/CD), and system automation.

• You will cultivate and maintain high-trust relationships with internal and external partners.

• You will advocate for the SRE team within the broader organization, representing their needs and concerns.

WE VALUE

• Curiosity about how complex socio-technical systems successfully operate at scale when failure is inevitable

• People who see influence as their preferred tool for cultivating relationships and helping the organization improve

• Collaboration and continuous improvement are fundamental to growing the team’s impact over time

• A desire to learn and readiness to mentor others both within and outside of the team

SKILLS AND EXPERIENCE

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience)

• Proven success in leading high-performing SRE or DevOps teams in a large-scale, fast-paced environment

• Outstanding communication and interpersonal skills, with the ability to build strong relationships with team members and stakeholders

• Strong technical background with hands-on experience in cloud computing, system architecture, automation, and monitoring

• Excellent problem-solving skills with a focus on root cause analysis and proactive improvements

• Exceptional organizational skills, with the ability to manage multiple priorities and projects simultaneously

• Experience with tools and technologies such as AWS, Kubernetes, Terraform, Prometheus, Grafana, Jenkins, and similar.