Employee experience is at the forefront of what we do on the Benefits team. In this role, you will need to be a person of high integrity and good judgment, who can work independently and with a broad team inside and outside Benefits, with the ability to timely address, advance and articulate items required to support benefit programs. SOME RESPONSIBILITIES INCLUDE: - Responsible for the administration, analysis and management of employee benefits programs. - Managing benefit plan vendors across insured programs, pension plans and other benefits, driving efficiency and service expectations with focus on employee experience. - Monitor legislative updates and review or amend policies based on impact - Research and analyze healthcare, retirement, or leave data and trends to support decision making and plan design initiatives - Review and update benefits materials to ensure accuracy and completeness - Focus on improving and developing employee engagement in benefit programs - Handle technical employee escalations on benefit programs - Provide insights and recommendations for operational improvements and innovations - Support implementation and update of new plans or plan changes