PayPal Credit Portfolio Manager 

United Kingdom, England, City of London 

386522076

This role is to support the Consumer Credit team in the UK. You will be responsible for supporting key initiatives and obligations to PayPal Pay Later merchants. You will use and interrogate numerous sources to gain insights and provide performance reports to merchants to identify future commercial growth opportunities and fulfil regulatory obligations. This is a dynamic role contributing to the development of merchant relationships and collaborating with the sales team to support back book and front book opportunities.

Your day to day:

• Regulatory requirement to send Credit reports to integrated merchants and Appointed Representatives.

• Creation of merchantopportunities/contracts/contrain Salesforce for unmanaged credit merchants (potentially driving/supporting sales-led merchants to drive urgency)

• Support to integrate merchants using third party vendors eg Imegamedia

• Deep dives into merchant performance to identify trends in performance and activity.

• Ongoing checks of merchantpresentment/flow/competitionpresence

• Creating verbal leads and suggestions to improve merchant performance

• Presentment optimisation

• Dual offer with PayPal Pay in 3

• Identifying competitor presence and formulating tactical plans

• Ensuring Credit inclusion at Merchant QBR joining CSM calls and discussing performance.

• Working with PayPal’s First Line of Defence Team to ensure non compliant merchant presentment is correctly identified and resolved

• Liaising with PayPal Sales Enablement Team to develop Credit sales tools and collateral that fit both PayPal Credit and Pay in 3 product

• Supporting discussions on report automation development

• Configuring new merchant activity and settlement reconciliation reports and educate merchants and support staff

• Periodic review of merchant pricing within Salesforce and other administration packages

What you need to bring:

• 2+ years experience required gained in a Financial/Operations organisation

• Proficient Excel user

• Ideally possess experience using Salesforce or a similar package

• Experience liaising with/managing external clients

• Bachelor’s degree is desirable but not essential.

Skills & Abilities required:

• Ability to prioritise, manage resources and focus on delivery

• Strong communication skills in all formats (verbal, written) and ability to effectively communicate with all levels within the organisation.

• Ability to manage relationships with merchants and third party vendors

• An enthusiastic team player whilst able to ‘self start’ and work independently

• High integrity and Trust, Ethics and Values

• Enthusiastic and energetic

Knowledge required:

• Knowledge of Salesforce or similar package is preferred

• Proficiency in external systems (Internet, Office Applications- particularly PowerPoint).

• Possesses Business acumen.

• Consumer Credit (eg Credit Cards, Personal Loans) knowledge is desirable.

• An Understanding of PayPal processes or Credit knowledge is desirable

Our Benefits:

Any general requests for consideration of your skills, please