KLA Technical Instructor RAPID 

Taiwan, Tainan 

385535274

Job Description

and deliver well-managed training to field engineers. This includes using new technology like augmented reality to develop and deliver training.

Responsibilities include:

• Develop technical training on service, maintenance, installation, repair, and troubleshooting.
• Deliver high-quality service training to field service engineers, technical support engineers, install engineers and external customers.
• Participate in tool building, manufacturing, field support, upgrades, installs, and other technical activities to master the technical know-how on the assigned product. Maintain a high level of technical skills and stay up to date on new product changes and updates.
• Independently conduct and lead the review meetings and discussions with subject matter experts to define milestones, deliverables, and training plans.
• Lead the assigned training projects; conduct reviews with stakeholders; provide regular updates to the stakeholders and functional groups; assess risks and actions; assesses efforts, time and resource requirements; maintains action trackers and project documentation.
• Review engineering documentation, procedures, and specifications. Capture technical information into training documents. Develop well-organized training content and videos most appropriate to the target audience and create appropriate certification plans.
• Learn and use new software and tools to develop high-quality videos, remote training, web-based modules, augment reality models and simulations to deliver highly engaging learning experiences.
• Fully maintain the assigned tools or equipment in the best possible conditions all the time. Performs regular health checks, preventive and corrective maintenance and upgrades.
• Follow and apply standard training design and development best practices, formats and templates.
• Review and validate service procedures on the tool. Assess the need to update documentation.
• Monitors the errors, mistakes, changes requested. Provide corrective feedback to technical writers and drive implementation of the changes in the documentation quickly.
• Able to support afternoon/evening shift training schedule.
• Business travel requirement ~ 25%

Minimum Qualifications

• An engineering degree in optical, mechanical, electrical or electronic engineering
• Or minimum 3 years of in-depth technical experience on semiconductor inspection or metrology equipment. (prefer with 5XX and 6XX experience)
• Proven track record of supporting a range of install, service, tool building, manufacturing or technical support activities on semiconductor system
• Prior experience in conducting or supporting technical training, formally or informally, or mentoring junior engineers will be a plus.
• Ability to communicate comfortably with international audience in English.