EY Technical Lead 

India, Karnataka, Bengaluru 

384944185

Your Key Responsibilities

The Network Security Operations Team Lead will play a central role in both maintaining and enhancing our network infrastructure security. This includes managing the daily operation of security tools, introducing operational improvements, and guiding the implementation of new technologies to ensure optimal performance.

• Provide technical oversight of Information Security technologies that fall under the team’s responsibilities, confirming they are operating within agreed service levels and at peak possible performance
• Manage, drive and coordinate planned maintenance activities as well as the standardization and automation of processes and procedures for Information Security technologies.
• Act as a key project representative, managing both individual and team activities to ensure successful project completion, from planning through execution.
• Engage senior business and technology leaders, communicating complex technical issues and challenges across all levels of the technology stack and ensuring transparency in the resolution process.
• Provide escalation support for production-related issues to minimize downtime and maintain operational continuity.

To qualify for the role, you must have

• 1 to 5 years of experience in team management
• Bachelor's degree in computer related field or equivalent work experience.
• 5+ years of experience in managing network infrastructure
• The ability to train & coach staff in technical processes and practices.
• Strong English language skills – written and verbal
• Experience in project management, service introduction, and service readiness

Ideally, you’ll also have

• Deep understanding of Proxy infrastructure and Firewalls
• Deep exposure in the network infrastructure support
• CCNA/CCNP/Checkpoint/Zscaler (ZPA, ZDX, ZIA) certifications will be a plus
• Information Technology Infrastructure Library (ITIL Foundations)

What we look for

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.