Citi Group Controls Automation - Senior Service Designer Manchester 

United Kingdom, England, London 

38480721

You'll work closely with business stakeholders, senior leadership, and our talented team of designers and engineers to bring our vision to life. This is a unique opportunity to leverage your expertise in a greenfield program with the potential to transform Citi on a global scale.

Responsibilities :

• Design & Deliver: Utilize Figma and other design tools to craft intuitive wireframes, prototypes, and mock-ups that champion user-centred design principles.
• Bridge Business & Design: Collaborate with our wide range of stakeholders through design thinking workshops and documentation to translate complex business requirements into elegant, user-friendly solutions.
• Champion the User: Conduct user research, usability testing, and gather feedback to ensure our designs meet the needs of our users.
• Strategic Visionary: Contribute to the strategic roadmap for the Codified Controls platform, ensuring alignment with business objectives.
• Exceptional Communicator: Confidently articulate and present design concepts, strategies, and project progress to stakeholders at all levels.
• Team Collaborator: Thrive in a fast-paced, agile environment, working seamlessly with product owners, engineers, and business analysts.
• Inform and Innovate:

Skills & Qualifications:

• Proven Expertise: Notable experience in service design, with a strong portfolio demonstrating your ability to drive business outcomes through innovative design solutions. Experience within financial services or a related consulting environment is a significant plus.
• Collaborative Spirit: Strong team player with the ability to work effectively in a collaborative, cross-functional environment.
• Design Guru: Proficiency in Figma and other design tools, with a keen eye for detail and a passion for creating user-centric experiences.
• Strong Communicator: Excellent communication and presentation skills, capable of conveying complex design concepts to diverse audiences, from technical experts to senior leadership.

What we’ll provide you

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
  

Time Type:

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