GE HealthCare Clinical Application Specialist 

India, Telangana, Hyderabad 

384460830

• Job Description Summary

As the Applications for Women’s Health Ultrasound, you will drive and execute clinical education training, demonstration management and demonstration strategies. The Clinical Applications will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Your efforts will impact our customer’s ability to improve productivity, patient care and quality by optimizing their technical & clinical competencies, image quality, workflow, and protocol management.

• Job Description

Roles and Responsibilities

In this role you will be responsible for:

• Provide technical and clinical leadership during sales process by demonstrating full range of Women's Health Ultrasound products including potential uses, product capabilities and benefits to customers.
• Coordinate, schedule, and execute objective based system training for your customers, channel partners ; monitor and report on training outcomes.
• Develop and deliver product training to customers on equipment use.
• Monitor customer installations of ultrasound products within assigned territory/region to improve customer satisfaction and maintain customer relationships.
• Support trade shows and professional conferences by performing product demonstration and customer training.
• Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
• Responsible for creating and maintaining KOL in the regions and also responsible to train the sale team and dealer team from time to time for capability enhancement.
• Serve as a subject matter expert in Women's Health Ultrasound and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
• Penetrate competitive accounts and communicate current market intelligence back to the business.
• Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation Womens Health Ultrasound and ongoing training needs.
• Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
• Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
• Embrace and promote adoption of hybrid training delivery mindset for your customer.
• Maintain required well-written pre and post training documentation in conjunction with global guidance.
• Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.

Required Qualifications

• Bachelors degree or equivalent and 5+ years of experience in Radiology, General Imaging, OB/GYN (Obstetrics/Gynecology) , Vascular sonography and cardiology applications. Ultrasound technical/clinical industry experience; plus applicable certification if any. Profound knowledge of 2D, Doppler and color flow imaging and experienced in 3D and 4D (For OBS/GYN )
• Incumbent will be responsible Pre and Post sale of the Ultrasound machine, Will be responsible for clinical activities like workshop, CME, Webinar and hands on training, experience of 5 years and above on Ultrasound application Familiar with radiology general imaging, OB/GYN, Vascular sonography and Cardiology Applications.
• Willingness to travel up to 75% both within and outside your specified geographic region with overnight stays depending on geography and business need

Desired Characteristics

Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.