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IBM Process Analyst - Finance & Administration Delivery Order Cash 
India, Karnataka, Bengaluru 
384247426

27.03.2025
Your role and responsibilities

As Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts.

Your primary responsibilities include:

· Analysis of receivable accounts, investigation of entries, and pulling audit prep work.

· Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating.

· Investigate unapplied payments, rectify them, and ensure proper allocation.

· Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.

· Adhere to client Service Level Agreements (SLAs) and meet the specified timelines.

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

· Commerce graduate with a minimum of 2-4 years of experience in Order to Cash.

· Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts.

· Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts.

Preferred technical and professional experience

· Proficient in MS Office applications and any ERP software as an end-user.

· Self-directed and ambitious achiever.

· Meeting targets effectively.

· Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

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