Bank Of America Process Design Consultant II 

United States, North Carolina, Charlotte 

382610322

Responsibilities:

• Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability

• Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities

• Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions

• Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design-oriented solutions with clearly defined business case benefits

• Leads the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts

• Reporting
• Continuous Improvement
• Process Design
• Process Simplification
• Change Management
• Program Management
• Process Performance Measurement
• Business Process Analysis
• Critical Thinking
• Strategic Thinking
• Scenario Planning and Analysis
• Process Effectiveness
• Conflict Management
• Decision Making

Required Qualifications:

• 5+ years of experience in Financial Services Industry
• Experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role
• Interest in learning new platforms and technologies

Desired Qualifications:

• Proficient in Excel, PowerPoint, and Visio
• Familiarity with Agile software development process
• 10+ years experience in Financial Services Industry
• Understanding of Commercial Credit platforms and processes
• Experience leading Transformation / Change initiatives and influencing stakeholders

1st shift (United States of America)