Transform the way buildings operate to be safer, moreproductive and more energy conscious.
Key requirements
- Provide customer support, verify customer information, create estimates, do customer follow-up, and proactively search for opportunities to sell
- Apply technical knowledge of Fire systems during all stages of the project to ensure the offering meets the customers needs and is compliant
- Support Field Service Professionals (FSP), Field Service Supervisor’s (FSS) with proposal generation for medium-high complex opportunities and support engineering teams in the field to ensure 100% completion of the works required
- Sends proposals to customers and follows up for feedback and their approval/order to proceed, maintain contact throughout project cycle including post work completion in regard to finances and invoicing
- Build and maintain relationships with customers to drive improvements in customer experience, achievement of revenue & margin targets and customer satisfaction.
Key skills and qualifications
- Experience within the building technologies industry relating to Fire systems service maintenance and installation/commissioning
- Technical understanding of Fire Systems, preferably Honeywell products
- Experience of generating technical quotes/proposals to customers and securing business from these actions
- Demonstrate excellent communication skills at all levels, both inside and outside of the business coupled with interpersonal & relationship building skills
- Commercial awareness, having operated in a financially motivated environment
Our offer
- A culture that fosters inclusion, diversity and innovation
- Market specific training and on-going personal development
- Competitive Salary and benefits
- Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers
Additional Information - JOB ID: HRD235715
- Category: Customer Experience
- Location: Worthington House, The Towers,Busn Park,856 Wilmslow Rd.,Didsbury,GREATER MANCHESTER,M20 2HY,United Kingdom
- Nonexempt