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Google Social Escalation Communications Manager YouTube Singapore 380630505
24.06.2024
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in journalism, public relations, internal or executive communications, or a related field.
- 1 year of experience working in crisis response, escalation management, or copywriting.
Preferred qualifications:
- Experience managing external communications on public platforms and social media with a strong editorial point of view for the YouTube brand.
- Ability to analyze data, identify trends and present key findings to improve future programs.
- Ability to act as a working incident manager in on-call rotations, over weekends, and adapt to rapidly changing priorities in the YouTube ecosystem.
- Ability to communicate in Malay, Indonesian, Hindi, Tamil, Korean, or Japanese to support escalations in these markets.
- Excellent stakeholder management and communication skills, with the ability to work in cross-functional teams and with executive stakeholders.
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