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What will you do:
•Manage and ensure the completion of a compliant, accurate, and timely end-to-end payroll processing, including compensation/benefit inputs, master data changes, taxation, general ledger reconciliations, and any exception pay
• Responsible for people management and development, including recruiting, retaining, coaching/mentoring, training, and managing workload
• Responsible for review of payroll policies and procedures to ensure processes are efficient and effective, including implementation of process improvements
• Report to senior management on payroll issues and changes
• Establish and maintain strong partnerships with cross-functional areas such as People, Finance, IT, and Third Party vendors
• Oversee reports and data requests from management, cross-functional workstreams, and internal/external auditors
• Manage vendor relationships and ensure service delivery and performance expectations in accordance with contractual obligations
• Continuously drive improvements, automation, communication, and education to increase quality, improve employee experience, and enable rapid scaling
•Ensure all processes are executed in accordance with established business and SOX controls
• Act as point of escalation and work to identify, track, document, and resolve errors, issues, and risks proactively
• Conduct regular audits on payroll procedures and records
• Assess and manage ServiceNow tickets to ensure team performance is aligned with SLAs and expected customer service level
• Maintain and report payroll accuracy metrics, partnering with other cross-functional teams to address challenges and implement improvements
• Oversee special initiatives and projects as needed, including system changes and testing.
What will you bring:
• 5 to 7 years prior work experience in a fast-paced Payroll or HR/Finance department environment
• 5 to 7 years prior work experience directly coaching, developing, and mentoring a staff of 5 or more people with proven management capabilities.
• Advanced working knowledge of Workday, ADP Globalview, or SAP
• Advanced working knowledge of local payroll policies, including Business Traveler Tax Compliance, overtime, and termination regulations for the EMEA region.
• Proficient with Microsoft Office applications (advanced Excel skills would be an asset)
• Advanced Excel processing experience
• Individuals must be able to easily learn new applications, and interpret and analyze payroll data while being innovative and having the ability to adapt to change.
• Strong oral and written communication skills required in order to effectively resolve issues with associates, Legal, etc. while sustaining a high level of confidentiality inherent to Payroll matters.
• Proven ability to work in an organized manner with the ability to manage time effectively to meet strict deadlines, at times handling multiple tasks concurrently while maintaining proper prioritization.
• Must be self-motivated with the capability to think and act independently with strong attention to detail as well as potential risk issues.
• Bachelor’s Degree
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