Boston Scientific Business Analyst 

Costa Rica 

379543231

Costa Rica-Heredia

Key Responsibilities:

• Provide day-to-day operational support for existing technology solutions.
• Leverage in-depth working knowledge of solutions to troubleshoot and resolve issues.
• Analyze, design, configure, test, and implement system enhancements.
• Manage SaaS software upgrades and execute operating system/mobile upgrade testing activities.
• Manage data sources and create tableau reports.
• Drive integration work with Salesforce, AWS and other Sales Enablement tools.
• Identify and document requirements and test cases.
• Document and update system processes, training and guides. Maintain required software quality documentation.
• Manage change control processes and coordinate across business and technical resources to implement changes.
• Monitor and ensure compliance with company policies and procedures.
• Identify and implement opportunities for process improvement and efficiencies.
• Communicate status updates, escalate issues, manage timelines and action items.

Behavioral Skills:

• A positive attitude, innovative and creative thinker.
• Internally driven to learn, grow and succeed as an individual and as a member of a team.
• Excellent organizational skills, ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
• Collaborate with IT and business stakeholders to accomplish goals and objectives.
• Excellent interpersonal communication skills including oral, written, and listening skills.
• Maintain high standards for data quality, reporting and timely project execution.
• Able to work on a team, in person, and in a collaborative virtual setting.

Minimum Qualifications:

• Bachelor’s degree in technology or business-related field.
• 3+ years of system analyst of IT work experience.
• Strong analytical skills including proficiency in querying, analyzing, and summarizing data.
• Understanding of the software development lifecycle and methodologies.
• Experience with Agile / Scrum delivery practices.
• Experience writing requirements and test cases.
• Advance English Level
• Please submit the resume in English

Preferred Qualifications:

• Experience in life science or other regulated industry.
• Cloud platform experience (Salesforce, AWS, Showpad).
• Sales enablement domain experience (Content Management, Virtual Selling, Account Planning).
• Project experience using Atlassian tools (Jira/Confluence/BitBucket/Xray).