Amazon Systems Development Engineering Manager Enterprise 

Ireland, Dublin 

378825615

Key job responsibilities- Architect and maintain robust, scalable telephony and video conferencing infrastructure
- Drive operational excellence through monitoring, automation, and continuous service improvement
- Oversee system reliability, capacity planning, and infrastructure lifecycle management
- Champion incident management and resolution processes across multiple technology stacksA day in the life

- Bachelor's degree in Computer Science, Engineering, or related field
- 5+ years in systems or software engineering
- 3+ years managing technical teams
- Experience with large-scale distributed systems
- Strong background in network engineering and infrastructure operations

- Master's degree in related technical field
- AWS certifications and cloud infrastructure expertise
- Experience with VoIP, SIP, and unified communications platforms
- Track record of implementing ITIL practices and operational frameworks
- Experience with automation tools and infrastructure as code (IaC)