Microsoft Principal Engineering Manager 

India, Karnataka, Bengaluru 

377613476

Required :

• • You have extensive industry experience in ASR, language modeling, LLMs, machine learning, and real-time systems, with a proven track record of delivering high-impact projects.
  • You possess strong leadership skills, with experience managing and mentoring teams of 10 or more engineers.
  • You are skilled in designing and operating high-availability, high-reliability systems, and have hands-on experience with DevOps practices and service ownership.
  • You have a passion for voice technology and are excited by the potential to revolutionize user interactions within the Dynamics 365 Contact Center.
  • You excel at strategic thinking, translating high-level vision into actionable engineering plans that deliver reliable and high-performing systems.
  • You are an effective communicator, capable of aligning team efforts with broader company goals and fostering collaboration across departments.

• Principal Engineering Manager - Dynamics 365 Contact Center

  Are you a dynamic leader with a passion for voice and speech technology? We are seeking a Principal Engineering Manager to lead and grow a team of 10-15 engineers in the development of cutting-edge solutions for the Dynamics 365 Contact Center. If you have a strong foundation in automatic speech recognition (ASR), language modeling, large language models (LLMs), and machine learning, combined with expertise in real-time systems, high availability, reliability, and a true DevOps model with service ownership, this is the opportunity for you.

  Key Responsibilities:

  • Lead and mentor a team of 10-15 engineers, driving the design, development, and implementation of state-of-the-art ASR systems and voice interfaces for the Dynamics 365 Contact Center.
  • Oversee the development and optimization of language models and LLMs, ensuring top-tier accuracy, performance, and reliability.
  • Apply advanced AI and machine learning techniques to enhance Microsoft Dynamics products, delivering robust, real-time voice-driven user experiences.
  • Ensure the team designs and operates systems with high availability, reliability, and performance, suitable for mission-critical applications.
  • Implement and champion a DevOps culture, with a focus on service ownership, continuous integration, and continuous delivery, ensuring smooth operation of services in production.
  • Collaborate closely with product management, UX, and other cross-functional teams to seamlessly integrate speech technologies into Dynamics 365 Contact Center products.
  • Stay current with the latest trends in speech technology, AI, machine learning, and real-time systems