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Citi Group Analista Administrativo/ Cierre de Cuentas C04/ Tecno Parque 
Mexico, Mexico City 
377469128

20.09.2024

Responsibilities:

  • Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
  • Identify process gaps requiring escalation, offering potential solutions
  • Assist with inventory management and workflow needs as dictated through risk priority and service level
  • Support a range of products and services
  • Analyze problems and formulate solutions through research and investigation
  • Navigate, test and execute moderately complex databases, spreadsheets, and systems
  • Ensure accurate and timely account handling
  • Assist in activities that help reduce organizational impact and/or loss
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 1 year of relevant experience
  • Proficient computer and typing skills
  • Ability to adapt to new technology quickly and seamlessly
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Ability to work with others to complete assigned tasks


Education:

  • High School diploma or equivalent


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones

  • Cancelar cuentas de clientes de acuerdo a los productos que se tienen activos
  • Revisar que los procedimientos se realicen de acuerdo a lo establecido en las políticas
  • Actualización de datos del cliente
  • Identificación de desvíos en el proceso
  • Revisión de bases de datos en Excel con información del cliente

Requisitos

  • Conocimientos básico de Excel
  • Tablas dinámicas
  • Manejo de Base de datos


Operations Support


Time Type:

Full time

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