NICE Senior Software Engineer 

Bolivia, Cochabamba, Cochabamba 

377308410

The Data team drives the core data structures for the CX - ACD(Automatic Call Distributor) reporting systems. This team focuses on ensuring the Data Lake and Data Warehousing systems contain the necessary data and structures via a multitude of methods. This includes ETL jobs, SQL procs, refinery code, data streams and anything that helps ensure the “big data” component of our system. Team members get to become extremely knowledgeable on all the core data components and work directly with our reporting teams to ensure we always have the most up to date calculations and data algorithms. Any developer looking for opportunities to drive “big data” decisions or for a team that invests in new technologies then this is the team for you.

How will you make an impact?

• Work as a member of an agile team to enhance and improve software.
• Design and present projects to improve current process and overall platform.
• Code and test projects.
• Create automation to ensure quality.
• Deliver high quality, sustainable, maintainable code.
• Manage time effectively working on one or more concurrent projects.
• Attend meetings and training as required.
• Works with system analysts and product management for the successful completion of a project.
• Leads team or mentors other developers as needed.
• Provides critical technical capabilities to the team and evangelizes those skills to others.
• Functions as a Technical or Team Lead as needed.
• Follow established department procedures, policies, and processes.

Have you got what it takes?

• Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
• 7+ years experience in software development
• Well established technical problem-solving skills.
• Experience with Java, C#, .NET, SQL
• Experience building and maintaining AWS based microservices
• Excellent communication skills
• Excellent decision-making skills Working knowledge of unit testing
• Working knowledge of common design patterns
• Working knowledge of object oriented software design
• Team Player
• Desire to work in a fast-paced environment

Bonus Experience:

• Experience with Kafka and SCALA
• Experience with Mongo or Dynamo DB (or equivalent DB system)
• Experience with Rest/Web Sockets/GRPC
• Experience with Jira
• Experience with automation/testing tools
• Experience with/knowledge of agile development processes
• Experience(s) as a technical or team lead or equivalent experience
• Experience with telecommunications/telephony
• Experience with call centers
• Experience working in a CI/CD Environment

What are the technologies we use?

• Java, C#, .Net, SQL,
• AWS
• Amazon DynamoDB and MySQL database
• ETL
• Kafka, SCALA
• Docker and Kubernetes (AWS EKS)
• Snowflake data warehouse
• ElasticSearch
• Continuous Integration/Continuous Deployment (CI/CD)
• Flexibility in development tools, such as IntelliJ and Postman

Benefits at NICE Bolivia:

• Work with the most modern technologies.
• Clear career path supported by different free learning tools.
• Obtain certifications to advance your career.
• Collaborate with global work teams.
• Participate in local and global activities and events.
• Enjoy the flexibility of hybrid work, combining the best of both worlds.
• Engage in exciting competitions and contests.
• Improve your language skills with English support.
• Secure a permanent employment contract.
• Benefit from a company legally constituted in Bolivia and receive full social benefits