Amazon AWS Sales Intern Amazon University Talent Acquisition 

Brazil, São Paulo, São Paulo 

37616116

Key job responsibilities
- Support and foster a culture of inclusion
- Manage large scale technical projects with high attention to detail.
- Maintain and/or create policies, procedures and processes when needed.
- Proactively identify opportunities for long term and repeatable solutions.
- Participate in hiring, training, and development of others.
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Windows, Mac or Linux Operating systems support and proactive maintenance.- Frequently document known solutions in the form of knowledge base articles
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.

- Bachelors degree or equivalent work experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- Experience managing network systems (such as DNS, DHCP, SSL, OSI Model and TCP/IP)
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- Experience in managing technically complex large and small scale projects
- Experience in managing and supporting Windows, Linux and macOS operating environments
- Own and drive Root Case Analysis (RCA) on complex system issues
- Proven experience as lead technician supporting major or critical applications and systems

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.