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Google Product Manager Creator Support Admin 
India, Karnataka, Bengaluru 
375236072

25.09.2024
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in product management or related technical role.
  • 2 years of experience taking technical products from conception to launch.

Preferred qualifications:
  • Familiarity with customer/user support (i.e., driving down escalation volume, cost per user; improving first time resolution, TRT, AHT, CSAT - at scale).
  • Ability to build strong relationships with cross-functional partners.
  • Outstanding influence and executive communication skills.
  • Analytical skills to generate insights from support data to identifying issues and prioritizing.