What You'll Do:
- Develop, implement, and manage operational standards documentation for Uber’s AV Fleets team, with the intention of driving operational consistency across partnerships and launches
- Coordinate document change management for the AV Fleets team in collaboration with internal and external stakeholders, in order to maintain accuracy and traceability of information.
- Collaborate closely with internal partners, and contribute to planning and strategy as a subject matter expert for AV Operational standards, across areas including hiring, training, compliance, and vendor management
- Foster a culture of success by producing and maintaining clear and concise artifacts, tailored to support a diverse group of global partners.
- Data-driven decision making mentality, paired with a people-first approach
- Excellent interpersonal skills, open communication style, and strong project management skills
- Ability to travel to support partnerships and operations nationwide
Basic Qualifications
- Bachelor’s Degree in Communications, Technical Writing, Operations Management, or related fields
- 4+ years of experience technical writing policy writing, documentation change management, ideally in technology or automotive
- Strong experience and understanding of AV technologies and applicable industry regulations.
- Experience designing, drafting, and publishing various types of documentation, implementing robust operational standards, across multiple subjects, leveraging cross-functional relationships and expertise
- Ability to travel to support partnerships and operations nationwide
Preferred Qualifications
- Experience in AV Operations, training, or development
- Strong experience with versioned documents and document management systems management
- Deep understanding of AV technologies and applicable industry regulations.
- Experience with Instructional Design, specific to adult learners or technology
- Data-driven decision making mentality, paired with a people-first approach
- Excellent interpersonal skills, open communication style, and strong project management skills
For Atlanta, GA-based roles: The base salary range for this role is USD$108,000 per year - USD$120,000 per year.
For Chicago, IL-based roles: The base salary range for this role is USD$122,000 per year - USD$135,500 per year.
For New York, NY-based roles: The base salary range for this role is USD$135,000 per year - USD$150,000 per year.
For Phoenix, AZ-based roles: The base salary range for this role is USD$108,000 per year - USD$120,000 per year.
For Pittsburgh, PA-based roles: The base salary range for this role is USD$108,000 per year - USD$120,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$135,000 per year - USD$150,000 per year.
For Seattle, WA-based roles: The base salary range for this role is USD$122,000 per year - USD$135,500 per year.
For Washington, DC-based roles: The base salary range for this role is USD$135,000 per year - USD$150,000 per year.