EY Senior Payroll Staff - Operate 

Canada, Quebec, Montreal 

371565366

Your key responsibilities

• Deliver timely and high-quality payroll operate services that exceed client expectations, maintaining daily communication with EY Canadian payroll team to ensure accuracy and punctuality
• Exhibit professionalism through a positive, cooperative attitude, maintaining the confidential and proprietary nature of client relationships and related work products, and responding to queries from clients and internal stakeholders in a timely manner
• Cultivate strong relationships within EY and with clients, demonstrating a deep understanding of client businesses
• Build on technical competence by keeping up to date on Canadian payroll trends, developments and regulations and applying them to moderately complex situations and undertaking non-routine and routine project-type work as requested by clients
• Support the collection of client data as per agreed payroll calendar and other requirements and conduct review of each payroll run for each client assigned
• Ensure accurate employee records are maintained in EY’s payroll database e.g.; new hires, salary changes, terminations, etc
• Ensure the payroll processes/procedure documentation is relevant, up-to-date and is utilized effectively
• Take ownership of client payrolls assigned including additional tasks & projects and has ability to make decisions and while having a strong ability to work under pressure and to strict deadlines
• Involvement in year end processing of tax slips and related client filings by applicable due dates
• Contribute to the overall success of the team by developing a thorough understanding of EY methodologies and tools to enhance payroll service delivery; keeping team members informed of work status; actively seeking assignments when unassigned; proactively seeking opportunities to provide payroll services; challenging traditional procedures used in the past; and attempting to find new approaches and process improvement opportunities
• Manage client escalations and ask/refer to senior team members for help

Skills and attributes for success

• Comprehensive knowledge of complex payroll processes across Canada (including Quebec)
• French / English bilingual proficiency is essential; This role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role
• Strong understanding of the complete payroll cycle and other related finance activities – banking and the payroll journal entry
• Excellent organizational skills with a proactive approach to problem solving and strong desire to learn
• Strong analytical skills, interpersonal and written/verbal communication skills
• Excellent attention to detail and numerical acumen, with proficiency in Excel
• Collaborative mindset combined with a proactive and enthusiastic attitude
• Strong client service orientation and commitment to enhancing service delivery through EY methodologies and tools

Ideally, you’ll also have

• A bachelor’s degree in accounting, business or finance
• 2-5 years of relevant payroll or equivalent experience in business or industry
• Experience with various payroll software, Workzoom and Nethris experience is a strong asset
• The Payroll Compliance Practitioner (PCP) designation is preferred

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry

What we offer

$5,000 per year for mental health support benefits

Wellbeing benefit of $1,200/year

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