SAP User Assistance Developer/Technical Writer - Procurement 

Vietnam, Ho Chi Minh City 

370683923

What you will do

• Create user assistance (UA) deliverables that enable users to deploy, administer, and use SAP software, and/or coordinate the creation of these UA deliverables. UA deliverables include, but are not limited to, terminology, UI texts, guides, multimedia,context-sensitive help, tutorials
• Collaborate with the cross-functional teams to create clear and concise documentation for our products, in the form of release notes, online help, and setup and user guides.
• Assist in the development and implementation of best practices for technical writing, ensuring consistency, clarity, and accuracy in all documentation
• Review and edit technical documents to ensure they meet high standards of quality and are user-friendly.
• Support the User Assistance Manager in planning and prioritizing documentation projects, ensuring deadlines are met.
• Stay up to date with industry trends and best practices in technical writing, and contribute to the continuous improvement of our documentation processes.
• Contribute to the continuous improvement of our documentation processes.
• Contribute to a collaborative and positive work environment, fostering creativity and innovation.
• Get involved in innovative internal projects in addition to writing assignments.

What you should bring

• Bachelor's degree in Technical Writing, English, Computer Science, or a related field.
• Proven experience as a technical writer, with a minimum of 3+ years of experience.
• Strong knowledge of technical writing principles, style guides, and documentation standards.
• Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
• Strong analytical and problem-solving abilities.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Understanding of AI technologies is a plus.
• Experience working in an Agile development environment is preferred.

​