Citi Group Banamex - Supervisor – Ejecución Soporte WM 

Mexico, Mexico City 

370590502

Responsibilities:

• Provides day-to-day client servicing, handle and provide timely resolution to client issues.
• Validates client data and documentation in relevant systems.
• Takes the lead to coordinate and follow-up across internal departments to solve client needs.
• Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement.
• Analyzes client data and provides reporting as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

PRINCIPALES FUNCIONES:

Soporte en operaciones diarias que se apeguen al cumplimiento de los procesos (contables, remediaciones, de transacciones, soporte a procesos de estados de cuenta)

SE REQUIERE

• Inglés intermedio (comprensión de textos)
• Licenciatura económico-administrativa, contable
• Excel avanzado (creación de bases de datos y reportería)
• Experiencia contable (impuestos, cuentas contables, conciliaciones, bonificaciones y quebrantos) – Mínimo 2 años

DESEABLE

• Experiencia supervisando personal
• Experiencia en industria financiera

Time Type:

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