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JPMorgan Product Manager - Payments Vice President 
United States, Texas, Plano 
366448072

03.08.2024


Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Partner with technology and operational stakeholders to ensure agreed design solution is implemented and executed.
  • Create product initiatives and deliverables in JPMC systems and own product execution.
  • Review technical specifications, operational flows, and test plans to ensure that the requirement is being delivered appropriately.
  • Participate in agile and operational readiness ceremonies as the product owner.
  • Triage and troubleshoot reported issues and identify best action to deliver proper resolution for our clients and internal stakeholders.
  • Ensure validation is completed post-install to ensure all changes have been implemented as per original requirements.
  • Communicate well across the organization.

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Proven to possess payments and merchant acquiring expertise - including knowledge of servicing, acquiring, processing, or issuing domains.
  • Strong knowledge of Debit, Credit, and Alternate Payment Methods of Acceptance APIs, Point of Sale and E-Com transactions, recurring payments, account verification, returns and refund processing.

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Proven ability to work independently and drive change.