*Candidate who has 0-3 years of full-time work experience can also apply to this role
High Level Role Description- Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
- Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
- Assists customers with integration and implementation of tools, systems and service assurance
- Supports presale activities and translate business requirements into solution design
- Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
- Creates and delivers customer collateral, portals, documentation and knowledge transfer
- Aligns technical deliverables to customer business outcomes
- Drives customer technology transitions, influencing solution architectures and services
- Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals
- Individual contributor
New graduates will begin their Cisco career in our newgrads talent development program. All engineers will receive in-depth training including:
- Core networking technical competency
- Adaptive troubleshooting methodology
- Customer management and business skills
- Tools and process
- Cisco Services culture
- Access to a world-class lab
- Cisco Certifications
- Role based training
Cisco Consulting Engineer First Year Responsibilities:- Developing knowledge as a network infrastructure specialist in core IP routing and switching and advanced technologies
- Attending and participating in technical and professional trainings (in-person, remote, and through self-study)
- Additional certifications testing – CCNP, CCIE lab, DevNet Associate, and so on will be encouraged within the first 12 months
- Completing assignments with a high degree of client and customer satisfaction
Cisco Consulting Engineer Long-term responsibilities:- Support delivery of service contracts to major accounts
- Review customer’s requirements and produce recommendation including high- and low-level designs
- Plan and execute site surveys, complex network upgrade and network migration activity
- Troubleshoot and resolve complex customer network infrastructure problems across a broad range of technologies
- Act as a technical focal point for large account network infrastructure problem resolution
- Generate reusable Intellectual Capital in the form of standard customer deliverables
The qualifications to become an Consulting Engineer are:- Candidate should have demonstrated an ongoing interest in the information technology and/or the computer networking industry