EY L & VTH Learning Coordinator Assurance _Senior Associate 

Philippines, Taguig 

364938153

The Learning Coordinator (LC) is responsible for the coordination and logistics of service line learning. This role works closely with the Learning Services Specialist (LSS) and Learning Leader (LL) to provide agreed-upon support for all classes.

The LC primary responsibilities include submitting courses and scheduling offerings, managing participant rosters, communications and compliance and course deployment, including production and pre and post course activities.

Your key responsibilities

Learner administration
• Identifying target learners and forecasting the number of classes, participants, deployment modality (e.g., Virtual Instructor-led Training, classroom, eLearning, webcast), timing and session counts and general course planning.
• Support the LSS with data required to finalize learning calendar, schedule participants
• Ensure sessions are scheduled with producers and production technologies (i.e.: Zoom link for sessions) as necessary.
• Work across teams to update and manage rosters to ensure schedules are kept current of any changes
• Support the LSS in the curation of level-based eLearning programs, including opening programs in SuccessFactors and scheduling of webcasts as required.
• Prepare size and set-up of classrooms needed to support classes (participant materials, polling questions, breakout rooms)
• Ensure award of CE credits
• Track and follow up with classroom training no-shows and missed time attestations
• Create and manage learning compliance tracking
• Address ad-hoc learner inquiries, liaising with LSSs & LL when necessary
• Participate in weekly status update meetings with LSSs & LL.
• Assist with TD&L working groups, projects and deployment as needed
• Produce VILT sessions and Teams Live Webcasts

Learning Management System (LMS)
• Set up courses and classes within the LMS, including attendance tracking
• Support and onboard other team members as required
• Monitor continuing Education (CE) compliance
• Update and manage rosters, manage waitlists, cancellations, etc.
• Pull consumption and learning history reports

Virtual learning Producer
• Experience with virtual platforms such as Zoom, Teams, etc. required
• Admit participants, track and monitor attendance and note absences/no-shows
• Draft producer guides for new learning sessions
• Create and manage Polls, Breakout Rooms and Whiteboard
• Monitor Chat

Facilitator support
• Assist the LSS with the administration of the facilitator management tool, including recognition
• Available and accessible to facilitator for troubleshooting and support prior to, during and after class
• Distribute evaluation summary reports to facilitators post session
• Create evaluation summary reports and distribute to LL for program debrief

Budget
• Gather / compile preliminary information for budgets and review with LSS & Learning Leader
• Review invoices and ensure accuracy before sending for approvals and payment
• Support LSS in compiling monthly learning accruals for areas of responsibility. and advise Learning Leader if any accruals are needed

• Experience in managing conference logistics, program deployment or project management
• Proficient in Outlook
• Proficient in Excel (filters, vlookups, pivot tables or Power Query).
• Proficient in Zoom, MS Teams, SharePoint and Office 360
• Experience with Learning Management Systems (LMS), particularly SuccessFactors, is an asset
• Strong attention to detail and impeccable communication skills
• Strong analytical, organizational and project management skills
• Great interpersonal skills and ability to build and maintain trusted relationships
• Willingness to work in a team environment
• Ability to manage multiple priorities independently during peak times
• Ability to take initiative and think through next steps / prioritize items to complete
• Bilingual candidate appreciated

This position may require overtime during peak times.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Make your mark. Apply today.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.