SAP People Relations Senior/ Expert- SAP F/H 

France, Ile-de-France 

361057534

The Role :

Key responsibility is the management of individual employee cases which require special focus and care in assigned countries where core tasks include:

• Ensure Execution of People Relations Strategy: Act as a responsible end to end case manager/ coordinator, creating a trustful environment to deliver a first-class experience to all internal and external stakeholders, including employees, managers, and partners.

• Regional Responsibility: Responsible for a cluster of multiple EMEA/MEE countries ensuring compliance with local legislation in alignment with relevant partners.

• Consultation and Case Management: Provide consultation and manage cases related to individual sensitive topics (e.g., workplace issues, health, performance & consequence management).

• Stakeholder Management: Collaborate and communicate effectively with relevant stakeholders while executing end-to-end on the People Relations Portfolio.

• Process Improvement: Proactively identify opportunities for process improvement and refinement of services.

• People Topics and Initiatives: Manage people topics and initiatives relevant to assigned countries/regions, such as e.g. restructuring programs and return-to-work programs, ensuring the highest quality standards.

Your Profile:

As People Relations Senior/ Expert – SAP France (f/m/d) you help us establish structures and processes around these tasks, based on your solid People Relations expertise. You drive and execute on processes around critical and sensitive tasks, through high human touch and professionalism. Beyond that, you bring passion for people topics and the willingness to learn and work yourself into content-related tasks to further develop services for your assigned countries.

• Proven Experience: Minimum of 6 years in HR or equivalent business roles.

• People Relations Expertise: Deep understanding of HR practices, policies, and strong advisory skills.

• Legal Knowledge: Familiarity with labor/employment laws in EMEA/MEE countries; employment law degree is a plus.

• Conflict Resolution: Experienced in conflict management and critical problem solving, with strong mediation skills.

• Exceptional Interpersonal Skills: High empathy, strong communication skills in English and French, and ability to build trusted relationships at all levels.

• Crisis Management: Ability to multitask, prioritize, and resolve high-stress situations with calmness and diplomacy.

• Passion and Professionalism: Passionate about topics of people, with a structured mindset and ability to handle sensitive issues professionally.