Microsoft Customer Solutions Architecture Specialist 

Germany, Hamburg 

359635625

Required Qualifications

• Bachelor's Degree in Marketing, Advertising, Economics, Business or related field OR equivalent experience.
• Programmatic/Digital Advertising Experience.
• Microsoft Excel expertise.
• Proficiencyin German and English.

Preferred Qualifications

• 1+ year of client facing experience.
• Experience with automation tools and data analysis.
• Strong storytelling skills using data.
• Experience in creating and maintaining documentation.

Client Engagement:

• Lead client trading team engagements independently within the Central Europe market.
• Partner with commercial teammates to execute client strategies and map customer requirements to Microsoft products and solutions.

Campaign Management:

• Monitor and analyze campaign performance to ensure full delivery and performance expectations are met or exceeded.
• Troubleshoot campaigns and liaise with product support and other relevant teams.
• Drive efficiencies through automation and share successes through data-driven storytelling.

Client Onboarding and Training:

• Onboard new clients and trading teams through comprehensive platform training.
• Up-skill clients on platform features and best practices.

Issue and Risk Management:

• Identify and flag client issues and risks, and follow through on resolution.

Documentation:

• Create and maintain best practice documentation and an online knowledge base.
• Share learnings with team and organization.