Snowflake COMMUNITY DEVELOPER RELATIONS SPECIALIST 

United Kingdom, England, London 

357841700

Work Culture:

• Support our team culture by working in the office 2-3 days a week. This means you’ll need to live within commuting distance of the office you’ll be working in.

AS A COMMUNITY AND DEVELOPER RELATIONS SPECIALIST AT SNOWFLAKE, YOU WILL:

• Develop and Implement Strategies: Scale our community programme in EMEA, driving awareness, membership growth and global presence.
• Support and Onboard Users: Onboard new users to Community programmes. Develop and implement onboarding processes, provide necessary resources and training, and offer continuous support and troubleshooting.
• Ensure Active Engagement and Positive Community Experience: Facilitate regular communication and activities within community chapters, organising events, discussions, and collaborations to maintain high levels of participation and enthusiasm. Identify and address any issues or challenges that may hinder engagement.
• Monitor Brand Perception: Conduct regular surveys, gather feedback, and analyse data to assess brand perception within the community. Identify trends and areas for improvement, and work with the marketing team to address any negative perceptions and enhance the overall brand image.
• Foster a Supportive Community Environment: Communicate regularly with announcements, best practices, and spotlights to maintain a vibrant community.
• Collaborate Across Teams: Work with Product, Brand & Creative, Partner, Events, and Social teams to create and curate engaging content that will keep the developer personas informed, inspired, and engaged - through internal events, developer conferences and user groups.
• Organise Community and DevRel Events: Manage Community and DevRel events where members of the community are involved, including technical enablement sessions, presence at key conferences, and invite-only councils.

OUR IDEAL COMMUNITY AND DEVELOPER RELATIONS LEAD WILL HAVE:

• At least 2 years of proven experience in community management, preferably within the tech or data industry, with a track record of driving community growth.
• Ability to engage with a technical audience.
• Excellent written and verbal communication skills.
• Proficiency with community management tools and platforms, such as Bevy.
• Strong analytical skills, with the ability to report on engagement and growth trends.
• A proactive and collaborative approach, with the ability to work effectively across teams.
• Passion for fostering community growth, building meaningful relationships, and expanding program reach.