IBM Technical Support Professional 

India, Karnataka, Bengaluru 

357224879

Required Technical and Professional Expertise

• A successful individual for this role should possess:
• Strong communication Skills, both written and verbal.
• Self-driven and a desire to continually learn
• Strong analytical and problem-solving thinking including ability to troubleshoot issues with Java core, diagnostic logs, Database and JMS/MQ
• Desire to work in a customer facing role, on a rotational shift model basis, participation in on-call/production-down support rotation.
• Knowledge of Java / JEE, Databases and Network

Preferred Technical and Professional Expertise

• Troubleshooting skills in Database (Oracle, DB2)
• Knowledge in Agile development process
• Familiarity with Containers (eg, Dockers) and Kubernetes. Knowledge on RedHat
• OpenShift/AWS will be an added advantage.
  Core Java / JEE, Python or any programming language proficiency.