Wells Fargo Senior Customer Service Representative Licensed 

Philippines, Caloocan 

355120237

In this role, you will:

• Support internal and external customers by providing moderately complex support services in account management, operations, documentation, funding, customer service and technical support
• Provide feedback and present ideas for improving or implementing processes and tools within Customer Service- Licensed group
• Perform complex duties including: acting as primary support contact for customers and internal partners, supporting clients, answering questions, solving problems and transactional or navigational support
• Provide subject matter expertise and interpretation of procedures to less experienced staff
• Interact with immediate team, functional area and internal peers outside work group on wide range of information

Required Qualifications:

• Experience in Customer Service- Licensed, or equivalent demonstrated through one or a combination of the following: work experience, training or education
• Active license or successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63

Desired Qualifications:

• Minimum of 2 years in a customer service (voice) preferably in Brokerage Services
• Good communication skills

Job Expectations:

• Willing to work onsite (BGC office)
• Willing to work US hours

20 Feb 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.