Microsoft Data Center Program Manager - Business Operations 

United States, Washington, Quincy 

354203022

Required Qualifications:

• High School Diploma or equivalent AND 3+ year(s) Business Operations and deployment projects in large-scale environments experience
  • OR equivalent experience

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Effective Communication Skills : Both written and verbal communication skills are vital for effective interaction and clear conveying of information.
• Organizational and Time-Management Skills : Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines efficiently.
• Attention to Detail : Accuracy is critical in many office tasks, such as Metrics and document preparation.
• Problem-Solving and Critical Thinking Skills : The ability to identify and resolve issues independently is highly valued.
• Interpersonal Skills: Working effectively as part of a team and building positive relationships with colleagues and stakeholders.
• Customer Service/Stakeholder experience: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
• Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences
• Scheduling and Calendar Management: Experience in managing schedules, appointments, and travel arrangements.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until January 21, 2025.

• Be accountable to provide program governance, leadership, and direction for all projects at the campus level to ensure projects are planned and executed on budget and schedule​.
• Be the liaison between the local data center team and the surrounding community.
• Support the Data Center Project Manager’s with project estimation, budget management, ROI calculations, formulate project delivery strategies while establishing milestones and schedules​.
• Maintain and report project status, monitor progress, and act as an escalation point ensuring achievement of intended outcomes.
• Support the Campus Director with Field Employee communications including townhalls, organizing listening sessions, and local campus level communications.
• Liaise with the Data Center Operational Efficiencies team to ensure campus level financial planning and performance reviews are conducted in accordance to the rhythm of business fiscal calendars and objectives. ​
• Support the field operations leadership teams to operationalize all strategic initiatives consistently and effectively at the campus level. ​
• Identify and manage scheduling conflicts working with stakeholders to negotiate implementation dates and schedules across IT, CE, and Facilities teams.
• Execute the change management governance process at the Campus/Metro level that ties back to Global and Regional DC Operations Change Management standards.
• Manage the daily Change Management functions at the Campus/Metro level including maintaining and documenting change management procedures, stakeholder management, technical and business impact assessment.
• Lead the daily Campus/Metro Change Review meetings with local team members and stakeholders .
• Monitor to ensure only approved and validated changes are executed.