EY Service Line Operations Lead - UKI Tax 

Ireland 

353034717

General Information

Full-Time – Permanent

Business Performance

• Evaluate performance against Financial Plan targets and key performance drivers (e.g. Price, activity, etc.) - identify issues in a timely manner and propose and execute actions in response
• Update leadership on performance, rationale for performance and agree actions
• Working closely with our Finance support team to be on top of weekly financial performance
• Drive business improvement initiatives through innovative thinking and solutions
• Lead the yearly annual strategic and financial planning processes (e.g. Market Leadership Plans, FY Plans and periodic reforecasting)
• Drive operational support teams to deliver service levels required for the business to succeed and meets its targets including:
  • Working Capital – ensuring we are accelerating timely billing and prompt collection of cash
  • Resourcing – forecasting accuracy and redeployment to maximise utilisation
  • Recruitment – ensure aligned with and responsive to business needs
• Understanding and management of indirect cost

Outlook

• Perform periodic reforecasts, update leadership and propose actions in response
• Develop an understanding on sales and pipeline and impact on future trading
• Assess sales and pipeline performance and other outlook indicators - identify, propose and execute actions in response
• Identify business risks and issue and develop and execute plans to mitigate

People

• Oversee recruitment planning, identifying and approving searches and offers
• Together with the SL People Partner, SL leader and the Talent team, manage the yearly pay and review process including communication strategy
• Provide support on the LEAD process and ensure the smooth running of the Leadership LEAD reviews
• Support the SL People Partner and the Talent team in the execution of their Talent strategy

Transformation

• Identify and deliver transformation opportunities (technology and process improvement) to enable the business to operate more effectively.
• Drive behavioural change to embed commercial awareness in the business;

Other

• Miscellaneous operational, tactical and strategic projects upon request. These vary year on year and include taking a role in the delivery of firm wide change projects in conjunction, where appropriate, with Global or Area Service Line initiatives
• Engage and liaise with the COO on Firm wide initiatives and change programmes, where appropriate.

In conducting their role, the Operations lead will demonstrate the following experience / attributes:

• An experienced Senior Manager /Director
• Financially literate "finisher", who can demonstrate a highly commercial approach
• An active member of the leadership team with the ability to operate on a peer basis with the SL leadership team and ability to influence key stakeholders
• Confident and can bring fresh insight to business problems
• An ability to delegate and oversee execution across functional silos (team leaders, recruitment, HR, finance)
• Ability to build highest performing teams
• Pro-active, self-starter with ability to influence 360 degrees.
• Give our people purpose: align their roles to the firm’s overall ambition and to our purpose of building a better working world.

We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Support and coaching from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Hybrid Working
• Pension/Discounted Health Insurance
• Web Doctor
• Purchase of Additional Annual Leave
• Free Gym Membership
• Travel Pass
• Maternity & Paternity Leave
• Bike to Work Scheme
• Referral Bonuses & Recognition Awards
• Tech MBA paid by EY

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.