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EY SaT-Ops-Senior 
India, Uttar Pradesh 
352479168

02.12.2024

Your key responsibilities

  • Calendar Management: We expect the EA to actively manage the calendar matters for their assigned stakeholders with an overall understanding of business priorities to offer alternatives, trade-offs and consideration of the most efficient use of the stakeholder’s time.
  • Scheduling Meetings: With minimum instruction, proactively follows up on emails when copied, and determine the most appropriate next steps related to scheduling more complex meetings, either in person, calls or via VC solutions, that require participation from multiple stakeholders who often sit in multiple geographic locations.
  • Travel Management: The EA will organize travel arrangements for all trips; anticipating and coordinating point to point travel and logistics needs, including but not limited to Tickets, hotel, transportation, passport and Visa processing.
  • Expense Management: Filing of expenses in time related to travel or any other official expense made by the stakeholder
  • Event Management: We expect the EA to support in organizing internal events
  • Visitor Management: We expect EA to support senior leadership visits in office. It includes but not limited to logistics, agenda. Taking full responsibility of managing visit with end-to-end coordination.
  • Ops Support: EA will be handing some additional operations responsibilities which will be assigned time to time.


YOU’RE GOOD AT

  • Success in this role requires an ability to manage day to day operations at a high level of accuracy and timelines, combined with an ability to step back in order to identify what we might do to perform (as individuals and a team) even better. Key qualities include:
  • Curiosity- a growth mindset, interest in understanding the big picture; always looking for ways to take our service to next level
  • Insight- a thoughtful approach to problem solving and analysis, an ability to look beyond the obvious, anticipate what your team/audience needs, and to sense-check your work; willing to take ownership and risk in order to get a great answer
  • Teaming- an ability to build and foster relationships across different parts of an organization, a brand that compels people to engage; proactively seeks opportunities to help others, will go above and beyond in order to get the job done
  • Execution- demonstrated excellence in administrative support (calendaring, travel, expenses) in a complex customer setting; organized and sweats the small stuff; an ability to toggle quickly between tasks/priorities while maintaining high levels of accuracy and timelines
  • Organized- excellence in time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner
  • Flexible- must be able to perform successfully in a fast-paced environment; doesn’t get frustrated by priorities changing; open to feedback


Ideally, you’ll also have

  • Strong time management and organizational skills
  • Ability to participate and work effectively as part of a team as well delivers strongly as an individual contributor.
  • Strong written and verbal communication skills.
  • Ability to prioritize, drive and adapt to change quickly in a fast-paced environment.
  • Experience and Qualifications
  • Bachelor’s degree, strongly preferred
  • Minimum 4-5 years of experience in a fast-paced environment, supporting senior executives
  • Strong command of Microsoft office especially Outlook, Excel and PowerPoint



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