This position is based in our Tokyo, Japan office and will report into the APAC Portfolio manager based in Singapore. ________________________________________
Manage end-to-end Reality Labs process for Revenue Operations (credit, collections, claims management, etc.) for Japan/EMEA market with a minimal guidance
Collaborate with global Reality Labs support operation and help build an efficient, scalable processes for a rapidly growing business
Measure and report on key Reality Labs metrics
Understand and abide by relevant policies and procedures
Partner with Revenue Accounting and Revenue Operations counterparts globally ensuring that efficient processes are aligned within Japan/EMEA market
Collaborate with all cross-functional Meta Technologies teams (Channel Marketing, Sales Operations, Engineering, etc.) to consider process and system enhancements, while building strong, collaborative working relationships
Build relationships with key customers and manage conversations around setup, terms, claim deadlines, deduction expectations, etc.
Cooperate with process improvements and automation in claims processing and deduction management
Cooperate with process improvements and automation in claims processing and deduction management
Support Japan ads business as primary backup
Minimum Qualifications
Excellent team player who is very comfortable working in a fast pace environment, as part of a larger team located in different locations
Bachelor's Degree in Accounting/ Finance or Business and/or qualified accountant or equivalent subject matter
Strong computer and analytical skills, including proficiency in Excel
Independent, require minimum supervision, highly motivated, strong detail-orientation and a team player
Organized and thorough with desire for continuous improvement
Excellent verbal, written, and interpersonal skills in English and Japanese
Preferred Qualifications
Experience working with a continuously evolving system platform environment
Experience with a multi-national retail and/or hardware company