Honeywell Advanced Field Service Engineer Aerospace 

Malaysia 

352045778

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As an Advanced

Key Responsibilities:

• · Provide expertise that supports the operation and maintenance of 55-L-714A (T55) engines operated by the Republic of Singapore Air Force (RSAF) to ST
• · Provide technical support to ST on day-to-day basis pertaining to operational and training issues regarding T55 engine operation, helicopter interface and Line Replaceable Units (LRU) diagnostics.
• · Interface with Customer Service Engineer and logistic support groups in the U.S. to provide feedback to the customer’s Customer Service Engineer (CSE) and to the End User to make informed decisions for T55 engine operation and maintenance.
• · Make decision on replacement vs. repair for repairable parts when issue is not covered by published technical data
• · Establish a solid rapport and formal communication process in relation to operation of the RSAF’s CH-47 helicopters with T55 engines
• · Investigate and report technical issues and logistics problems identified by the Service Center and the RSAF
• · Collect data to support T55 field investigations and then working with Customer Service Engineer and other program personnel to develop findings, conclusions and recommendations for reported field issues.
• · Support Service Revealed Difficulty (SRD) investigations.
• · Participate and support on-site technical presentations.
• · Assist in the review, data collection and investigation of hardware inspection results from the maintenance operations or Service Center.
• · Prepare and present field activity status and summary of outstanding technical issues
• · Work with Material Manager and Demand Manager to review annual provisioning requirements.
• · Assist the Service Center in damage investigation and BER investigation
• · Support Program Management Review and Technical Coordination Meeting
• · Establish relationship with ST to ensure positive Honeywell image
• · Become prime Honeywell contact with ST with regards to reliability and maintainability for in-service aircraft
• ·

MUST HAVE

• · Bachelor’s degree in engineering or related discipline.
• · In lieu of degree, 5 years of T55 or directly related other gas turbine engine model experience or 10 years aviation maintenance experience.
• · Proficiency in blueprint and technical manual interpretation.
• · Proficiency in using component design and test data, evaluate components for damage and serviceability, component rejection criteria for service revealed difficulties, and for repair/modification of equipment and components.
• · Basic mechanical aptitude and ability to oversee limited engine repairs (LRU replacement and borescope).
• · Be able to provide technical instructions for depot personnel and, as required, assist in interpretation of the overhaul manuals. Also, able to facilitate troubleshooting and maintenance of equipment and special tools used in support of T55.
• · Ability to work with customers at levels ranging from shop floor mechanics to senior leadership in the investigation, reporting, and resolution of issues.
• · Ability to establish credibility and maintain strong personal relationships with customer contacts based on knowledge and personal integrity. Strong customer focus and service orientation.
• ·

WE VALUE

• · Analytical skills to elicit and diagnose relevant data for technical definition and resolution.
• · Ability to work independently with minimal supervision.
• · Strong problem-solving, interpersonal, and teamwork skills.
• · Utilize time management skills to manage conflicting priorities.
• · Exhibit sound independent judgment in assessing and resolving complex technical and operational problems.
• · Ability to work as a team member with other members of the Customer Team to drive customer satisfaction and business growth objectives.
• · Strong written and verbal communication skills.
• · Proficiency with computers and MS Office suite of software packages.
• · Six Sigma Greenbelt certification.

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• JOB ID: req472955
• Category: Customer Experience
• Location: 17 Changi Business Park Central 1,U01-01/09, #02-01/09, #03-01/09, #04-01/09 & #05-01/05,Singapore,SINGAPORE,486073,Singapore
• Nonexempt