Nokia FM Engineer IP 

India 

349990248

The FM Engineer IP will be responsible for end-to-end handling of network operations. Providing technical consultation and resolving queries/ incidents in our Managed Assurance Services Portfolio.

As a part of the team, you will…

• Provide technical support for IP Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user.
• Technical Operations support for Customer Team.
• Manages technical escalations for technical requests, emergency cases and outages internally and towards customer. Support customer’s network performance and evolution.
• Manages network SW and HW configuration information.
• Acts as the prime technical interface towards customer, subcontractors and 3rd party suppliers as well as internally towards several organizations.
• Liaise closely with Multiple teams to work on the operation faults and technical management to ensure the Network stability.
• Monitors and reports customer’s life network performance and acts to ensure network’s availability including e.g. customer SLA fulfilment
• Support and perform competence development of local technical teams.
• Ensure multiple network Element are connected and all functions are working well.
• Handling Critical and Emergency network incidents with stakeholders/Care.

Please feel free to apply if you have 3+ years of experience covering below with a bachelor’s or equivalent degree.

• Must have a strong understanding of Protocols: TCP/IP, IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+)
• Knowledge & Hands-on experience of protocols (OSPF, ISIS, BGP)and signalling protocols (RSVP-TE, LDP).
• Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing.
• Network and services migration.
• Analyse and resolve network hardware and software connectivity issues.
• Network Tools analysis for capacity planning and proactive fault finding.
• Respond to incoming tickets, troubleshoot, and escalate, if necessary.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark