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Microsoft Senior Account Manager UK Market Microsoft Advertising 
Taiwan, Taoyuan City 
349141629

Yesterday


As a

Required Qualifications:

  • Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
    • OR Bachelor's Degree in Sales, Marketing, or related field AND 6+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
    • OR 8+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
    • OR equivalent experience.
  • 3+ years of paid search experience.

Other Requirements:

  • Excellent communication and presentation skills.
  • Demonstrated ability to consistently meet or exceed revenue goals or targets.
  • Proven ability to understand customer needs and create and deliver customised, customer-focused pitches and solutions.
  • Solid analytical skills.
  • Solid knowledge of the online advertising industry, trends, and customers’ needs.
  • Passion and curiosity for technology as an enabler for customer and company growth.
  • Ability to travel up to 25%, as appropriate.
  • Embody our culture and values.
Responsibilities
  • As an expert in client accounts, you’ll ensure account health by proactively monitoring all activities, while seeking feedback to grow more of their business and creating long-term strategies to improve the client experience. You’ll also establish the business value of Microsoft’s advertising solutions by proactively developing a strong, comprehensive understanding of clients' marketing needs and delivering advertising solutions as part of their overall marketing strategy.
  • You will leverage relationships with key client contacts and seek both formal and informal feedback to acquire, retain, and grow more of their business. You will identify and understand the drivers of satisfaction, help create long-term strategies to maintain client satisfaction, anticipate issues and risks, identify drivers of dissatisfaction, determine the root cause of problems, and remove blockers. You’ll establish recovery action plans to improve the client's overall experience.
  • To tailor your sales approach, you will adopt Microsoft sales strategies as you proactively leverage Unified Client Management (CRM) tools to increase performance, satisfaction, and upsell opportunities. You’ll also generate business and upsells by developing value-proposition presentations andspecializedbusiness plans for clients.
  • You will proactively develop a comprehensive understanding of clients’ marketing needs and their competition to anticipate their needs and deliver new insights to them. You’ll also proactively own and elevate relationships throughout multiple levels at the customer’sorganization.
  • You will act as a thought leader on industry trends, technology, and KPIs. You’ll also leverage competitive knowledge to elevate the client’s success and create solutions that increase revenue.
  • You will create a collaborative, trust-based work environment where differences in communication style are considered, and the perspectives of others are respected and valued. You’ll demonstrate Microsoft’s culture of inclusiveness and diversity at all times and contribute to the success of others by promoting mutual learning.