JPMorgan Product Delivery Manager - CSP Marketing Process Automation 

India, Karnataka, Bengaluru 

347348632

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Collaborates with customers and key stakeholders to understand priorities, refine request backlog and keep delivery timelines transparent
• Drives delivery through agile ceremonies, backlog grooming, sprint planning, standup, Jira hygiene
• Creates and delivers executive communications & status reporting highlighting achievements and challenges to senior leadership for informed decision making and drive strategic planning
• Collaborates with Business, Product and Technology to clearly identify the critical path and key milestones to be accomplished in the delivery cycle

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Experience with agile product development techniques and continuous integration philosophies and practices for speed to market
• Experience with Jira Align, Confluence, Jira Align

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Demonstrated ability to manage tight delivery timelines and be calm under pressure
• Superior Microsoft Office suite, SharePoint, JIRA & Confluence skills including pulling reports, filters, creating self-serve dashboard and pages that simplify project/program tracking and identifying gap areas to drive improvements
• Active PMI-ACP / PMP Certification is a plus