Microsoft Technical Program Management Specialist 

Australia, New South Wales, Sydney 

346303134

Required Qualifications:

• Bachelor's Degree (or currently pursuing a degree).
  • OR equivalent experience.

Preferred Qualifications:

• Bachelor's Degree (or currently pursuing a degree) AND experience in engineering, product/technical program management, data analysis, or product development.
  • OR equivalent experience.
• Experience in managing cross-functional and/or cross-team projects.
• Experience in reading and/or writing code (e.g., sample documentation, product demos).

• Performs analysis of customer and market signals by assisting others in identifying opportunities and gaps in the implementation of a feature (e.g., product, service), including comparison of various quality and performance metrics to various solutions.
• Helps perform market research in collaboration with other teams and examine customer and technology-related industry trends, as well as industry-specific requirements or regulations. Begins to understand how their area fits into the product or service area. Performs experiments to test hypotheses and inform decisions on what feature (e.g., product, service) to introduce, with oversight from others.
• Assists others when working with Software and Hardware Engineering to design architecture and integrated customer solutions to technical needs for a feature (e.g., product, service). Helps internal and external technical partners and/or architects to represent technical solutions to customers.
• Learns what the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs], Key Performance Indicators [KPIs] such as quality and performance) of a single feature (e.g., product, service) are and how to execute against them.
• Begins to understand how to collaborate and coordinate across teams to ensure alignment on product management and release, including tradeoffs, adjustments, and improvements as feasible.
• Assists others in partnering with the engineering team to contribute, prioritize, and deliver on the roadmap for a single feature (e.g., product, service). Learns the value proposition for the feature and how to answer technical questions on the feature they own.
• Adheres to governance programs and processes and is aware of specific performance requirements and standards that must be met throughout the development lifecycle. Begins to partner with others (e.g., Data Science, Software and Hardware Engineering) to collect performance metrics (e.g., Key Performance Indicators [KPIs] such as usage, quality, speed, and cost), monitors and reports on progress (e.g., business reviews), and derives insights that lead to productive courses of action to improve development, iteration, and implementation of a feature (e.g., product, service).