Bank Of America Officer Markets Support Analyst Global Operations 

Malaysia, Kuala Lumpur 

345755233

Responsibilities

• Process settlement of Global Markets Settlements via BofA's back office systems.
• Process of Global Markets transactions functions throughout the settlement day and to highlight issues as they arise.
• Follow up and escalate on failing or unmatched trades
• Facilitate settlement of multiple Global Markets products
• Reconciliation processes & Daily reporting
• Liaise with traders, confirmation team, internal and external clients.
• Source and request SSI and static setup for counterparties and instruments.
• Professional and detailed communication with clients via email and phone to resolve differences in a timely matter.
• Investigate and resolve nostro and cash breaks where ledgers are unmatched
• Uphold controls and procedures for the team.

- Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner.
· Good communications skills and ability to present to an audience.
· Ability to work under pressure in a team environment.
· Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
· Self-motivated and able to work minimal supervision. Candidate will be able to manage own time and know when to escalate.
· Knowledge of Operational Risk, Sanctions and Funding process
· Understanding of the Malaysia regulatory environment as it relates to banking and Markets products