MSD Business Engagement Manager 

Vietnam, Ho Chi Minh City 

340923390

Job Description

PRIMARY ACTIVITIES:

• The Manager Business Consulting for Digital, Data Analytics & Innovation (DDA) for Vietnam, Philippines & Region
• Implements stakeholderengagement/communicationsplan. Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management. Helps develop and enhance customer and stakeholder relationships.
• Accelerates execution and value realization in markets through applying consulting expertise in specific value areas (Digital, Data & Analytics, or Customer Engagement, or Automation & Compliance).
• Reviews requirements for errors and omissions. Prioritises requirements and documents traceability to source. Provides input to the requirements base-line. Investigates, manages and applies authorised requests for changes to base-lined requirements
• Individual Contributor Business Analyst who defines, documents and executes small projects or sub-projects. Actively participates in all phases of the project. Applies appropriate project management methods and tools. Identifies, assesses and manages risks effectively. Agrees project approach with stakeholders and prepares realistic project plans (including scope, schedule, quality, risk and communication plans).

To be successful you will need to achieve 5 key objectives:

• Formulate market and franchise specific problem statement hypothesesin coordination with global, regional, and local teams.
• Partner to Consult with business teams to sieve the need vs want in business demand, towards application of digital, data analytics & innovation capabilities to solve for the problem statement
• Frame the need into demand & scope to enable the Capability teams (of Integrated Market Research, Forecasting & Visualisation, Applied Data Science, DDA Engineering, Omnichannel- HCP & Consumer, Marketing Transformation & Idea Studio Venture Capital Fund) to deliver the applied DDA solve on-time
• Most importantly, enable Customer Success by embedding & scaling DDA products in everyday operations so that they become business-as-usual
• And, continually enable change management by shaping mindsets & toolsets , in partnership with DDA Capability & Commercial teams to develop and implement applied DDA solutions

To be successful in this role, you will have strong experience in ideating and implementing 0 to 1 strategies with an early stage / growth stage startup/ entrepreneurial mindset, and an innate joy to celebrate and learn from failures.

• Minimum 8 years of experience in leading P&L specialised in Healthcare & Pharmaceuticals, with subject matter expertise across Digital, Data Analytics, Innovation
• Deep understanding of Vietnam, Philippines & Region. Fluency in English both spoken and written, with an ability to synthesize data/insights into actionable business recommendations backed by Structured problem-solving skills and analytical rigor
• Capability to communicate, collaborate and drive adoption and change across a range of local, regional, and global functions, with the empathy and sensitivity for cultural differences and can rally teams to action and outcomes
• Strong project and people management skills, with intellectual curiosity and the ability to create a vision as well as execute complex initiatives in matrix structures and a get things done attitude
• Bachelor of Science (or equivalent) in Data Science, Computer Science, Management Information Systems, IT, or other-related disciplines; an MBA from an accredited university is preferred

Current Contingent Workers apply

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