Philips Resource Planner 

Portugal, Lisbon 

340275355

Resource PlannerJob Description

Create short, medium to long term planning and schedules for all operational service resources whilst making decisions to communicate and deliver service.

Your role:

• Making short and medium, long-term decisions to deliver service balancing conflicts demands and in the area of business obligations and customer demands.

• Creating a resourcing plan and service order fulfillment schedule to deliver on commitment and have an optimized resource allocation across service engineers and service parts.

• Receiving, monitor, develop and dispatch service orders for service engineers and resources.

• Acting as a single person of contact for exception and escalation of service orders for customers, and service engineers in a professional matter (analysis, registration, communication and timely escalation)

• Forecasting, plan, analyze and monitor service execution for workforce andall service activities.

You are the right fit if :

• Have experience in administrative, planning, operation support roles

• Ability to complete tasks independently with minimal guidance and high problem-solving attitude.

• High-level professional interpersonal communications skills

• Strong collaboration skills in a multinational environment

• Able to adapt daily planning schedule to changing situations

• Assertiveness and indirect leadership skills

• Good English knowledge addition to local language, Spanish knowledge is a plus.

• Servicemax knowledge will be appreciated.

Onsite roles require full-time presence in the company’s facilities.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .