Capital One Risk Senior Manager Business Continuity Management Crisis Response 

United States, Virginia, Arlington 

340264016

Successful candidates will demonstrate a proven track record of project and program management and delivery of business continuity and crisis management requirements and initiatives; change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities; and strong partnership and communication skills to engage and influence critical stakeholders. This role is ideal for someone with strong leadership skills, who is capable of driving transformational change and delivering game-changing value. The preferred candidate will have experience working in Business Continuity, Compliance, Technology, or Risk Management organizations within a major financial institution or technology company, with a solid understanding of process management frameworks, risk and control methodology, regulatory requirement management and applicability, and control operating and design effectiveness testing.

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas

Responsibilities:

• Lead a team of business continuity risk professionals responsible for working across multiple Lines of Business to set clear requirements and assist them in mitigating business continuity risk

• Provide risk consulting to multiple Business Areas and is a thought leader in providing guidance to implementing business continuity risk management practices to strengthen Capital One’s operational resilience

• Provide program guidance and support for Business Continuity, Crisis Management and Resiliency efforts

• Oversee testing to ensure all areas of Business Continuity testing requirements are adequately met (workplace and workforce strategic testing, third party application and service provider testing, third party functionality testing, and Technology testing)

• Assist with control and event/issue management to include identification, tracking and mitigation plans

• Provide Audit and Exam management support

• Analyze data and influence others to proactively identify risks and trends, provide oversight and guidance during risk assessment and reporting (e.g. RCSA and DORR)

• Own and lead team-wide initiatives aimed at improving team approaches, team engagement and/or our underlying risk policies and processes

• Is forward-leaning and stays current on the changing regulatory environment and understands the impacts to the businesses their team is advising

• Create collaborative environments between other risk teams and various partner groups to create an integrated and seamless risk experience for the business (e.g. Operational Risk teams, Third Party, Technology Risk, etc.)

• Communicate with and influence executive leaders on key business continuity risks and mitigation actions needed

• Manage work across organizational lines to address competing priorities and achieve results

We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 5 years of Business Continuity, Disaster Recovery, Risk Management OR Project Management experience

• At least 3 years of People Leadership experience

• At least 4 years of experience supporting, partnering and interacting with internal business clients

Preferred Qualifications:

• ABCP or CBCP Certification from DRI or other BC/DR Accredited program

• 3+ years operating in a cross functional capacity and/or managing complex initiatives

• 5+ years of People Leadership experience

• 7+ years of Business Continuity, Disaster Recovery, Risk Management OR Project Management experience

• At least 1 year of experience using Google Suite of products

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.