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Bank Of America Process Design Consultant II United States, North Carolina, Charlotte 339826693
Job Description:
Job Description:
Responsibilities:
• Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability
• Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities
• Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions
• Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design-oriented solutions with clearly defined business case benefits
• Leads the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts
• Define and implment a strategic vision for target state platforms across Enterprise Credit
• Candidate will leverage knowledge of underwriting & fulfillment processes to improve the deal lifecycle from credit request through booking including any associated adjustments post approval and booking.
• Candidate will either have or gain proficiency with regulatory and policy requirements within the end to end underwriting process
• Candidate will either have or gain proficiency with current state underwriting, monitoring, and fulfillment applications.
• Candidate will be required to interact with key program stakeholders such as the platform and process design teams, technology and change management to facilitate solutions and immediate remedies to any constraints discovered during deployment
Skills:
• Reporting
• Continuous Improvement
• Process Design
• Process Simplification
• Change Management
• Program Management
• Process Performance Measurement
• Business Process Analysis
• Critical Thinking
• Strategic Thinking
• Scenario Planning and Analysis
• Process Effectiveness
• Conflict Management
• Decision Making
Required Qualifications:
• 5+ years of experience in Financial Services Industry
• Experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role
• Interest in learning new platforms and technologies
• Ability to build strategic end-to-end plans for platforms
• Ability to create and maintain partnerships with multiple stakeholders
• Strong written and oral communications skills
• Ability to communicate vertically and horizontally and to distill complex subject matter into concise summaries and recommendations
• Candidate must be detail oriented and demonstrate a high regard for operational excellence
• Candidate must be highly organized with excellent analytical and reporting skills with the ability to create and execute project plans
• Proficient in Excel analytics and PowerPoint
Desired Qualifications:
• 8+ years experience in Financial Services Industry
• Experience in a Credit, Credit Operations, or Transformation/Strategy Role
• Interest in learning new platforms and technologies
• Proficient in Excel, PowerPoint, and Visio
• Familiarity with Agile software development process
• Problem solver; ability to think critically and offer creative solutions
• Strong attention to detail and a willingness to learn technical specs
• Self-starter who is comfortable operating independently in an ambiguous environment
• Strong organizational skills with ability to effectively prioritize tasks in a dynamic environment
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