Microsoft Cloud Solution Architect - Manager 

United Kingdom, England, London 

337636103

we are looking for people with a passion for delivering customer success.As a Cloud Solution Architect(Azure Data, Analytics and AI Services). Leveraging your leading technicalyou will drive the team to ensure customers get value from their Minvestments. Microsoft aspires to help our customers architect and deploy first class cloud infrastructure solutions in Azureto be AI Readyby applying scalable best practices in the cloud with Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF).Azure is the most comprehensive,for AI Innovation.

and services. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, andcollaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/Minimum Qualifications (RQs/MQs)

• Bachelor’s degree in computer science, Information Technology, Engineering, or related field ANDexperiencein cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions, practice development, architecture and/or consulting

• ORMaster's Degree in Computer Science, Information Technology, Engineering, or related fieldAND experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologiesORequivalent experience

• Requivalent experience

Additional or Preferred Qualifications (PQs)

• Developing & Motivating Talent: Build a diverse team with capabilities needed to achieve current and future business objectives, creating an inclusive work environment where every employee can effectively engage, and wants to be part of the team. This includes providing ongoing coaching and feedback that helps direct reports develop their capabilities.

• Problem Solving: The ability to identify problems and review related information to develop and evaluate options and implement solutions.

• Operational Excellence: The ability to apply principles, systems, tools, and strategic insights to sustainably improve key performance metrics (KPIs) and drive operational efficiencies.

• Situational fluency (Interpersonal Flexibility):Study your customer, understanding the situation, "reading the room", and reacting accordingly. Coaching teams on how and when to pivot customer/ internal conversations based on what you observe in your environment.

• solutions.

• Management

• Build and grow healthy teams through talent management, diversity and inclusion, coaching, and career development. Inspire and foster a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams.

• and lead them through changes using the Demonstrated Capability Framework

• Customer Centricity

• your team to deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, by leveragingAzure Infrastructureservices to operate AI solutions on a scale, andexpertise to enable defined Customer Success Plan outcomes. Coach the team to provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuousimprovementand AI Innovation.

• Be the cloud-consumption leader in the field for your Area, owning the business and results. Vocal leader and customer champion in your Area with both local and corporate leadership to elevate cloud adoption issues and accelerate resolution.

• Business Impact

• and AIinnovation projects to production, including guidance on architectural design,required services to operate AI solutions at scale, including Infrastructure, Data, Networking, Security, and Management,technical recommendations, blocker escalations and technical resource orchestration. Engage with the area’s most strategic customers as executive sponsor to accelerate digital transformation journey and help customers build microservices architectures with scalable databases to capture innovation.Drive teamaccountabilityto ensure revenue and business metricsareachieved.

• prominent levelsof performance, security, scalability, maintainability, and appropriate reusability and reliabilitywith an emphasis onNetworking, Zonal/multi-region, and Security. Partner with all required Microsoft stakeholders in the subsidiary to land and drive CSA role clarity, account coverage, project assignment and effective cross-team collaboration.

• Technical Leadership ​

• Foster a continuous self-learning culture and drive technical intensity, driving team to enable customers to realize desired business outcomes, including innovation.

• Intellectual Property (IP)