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Apple Technical Program Manager TPM Apple Pay - Japan, Minato 335678287
19.09.2024
Description
The role and responsibilities of the Technical Program Manager includes the following:- Help formulate and coordinate the requirements and onboarding plans including identifying scope, solution definition for physical terminals or in app payment architecture, testing plans and post launch operational processes- Support existing partners with issue identification and resolution- Understand Apple and industry standards and technology to identify and drive Wallet adoption through solving customer problems- Handle communication or progress/status within core team and external partner engagement teams; raise issues as needed- Work closely with Product/Engineering, payment networks, processors, integrators to resolve issues that arise during solution definition or implementation- Participate in external meetings to understand and evaluate partner capabilities and risks. Ensure risks are identified and mitigated- Prioritize multiple partner interactions from initiation to completion while providing consistent updates and communication to senior management will guide success in this role
Minimum Qualifications
- Subject-Matter-Expertise of payment processing and or e-commerce
- Project or Product management experience or Delivery experience with internal and external partners
- Outstanding written and verbal communications skills, in both Japanese and English
- 5+ Working experience in payment industry
- Bachelors or Masters Degree in Engineering, Computer Science or equivalent
Preferred Qualifications
- Pay attention to the details which matter for customer experience and quality assurance
- Results oriented, highly motivated and able to work under minimal direction in a cross- functional environment at detailed levels, self-oriented
- Ability to drive technical conversations with Engineering teams and assess time/ effort impacts of product changes
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